I don't know how many times I get emails asking what it would cost to ship to Brazil, Australia, Canada and so on when it states right there in my auction that I do not ship outside the United States. It's really starting to annoy me.
TodayI had a guy buy something of mine and I looked at his feedback and it was 0, well my auction also states that if you have below 10 feedback rating you need to contact me first or I will cancel your bid. So what's he do, he bids and I cancel it. Then he bids again and wins it AND has an unconfirmed address. My auction also states that you must be confirmed. I don't even want to sell the damn thing to him because he can't take time to read. Do you guys get these kinds of things? I'm just venting cause it's seriously starting to make me mad and I want to go off on one of them lol.
You should have canceled his bid a blocked him before he could bid again.
I do ship outside the U.S. so I've never come across this problem.
Selling internationally isn’t as much of a problem as it once was.
In the last few months, I’ve dealt with sellers in France, the Netherlands, Canada and Australia. The only added issue for a US seller is filling out customs paperwork and it’s not hard to do –*better still you can download the forms now from the USPS site so you can have everything done before you even get to the post office.
Getting something down to the post office and shipped out is pretty straightforward and it doesn’t take significantly more time than it does to ship to a US buyer.
If there is a caveat and it applies to Domestic and International buyer alike is figuring out shipping charges and the like for buyers who are not serious about following through on a purchase.
Oh, I didn't know you had to fill out extra forms. We just ship stuff out, but then, we pay like twice for shipping. Which makes it hard to sell a statue, cause the shipping is the same or more than the friggin statue.
Regarding handling, you laugh jwapd, but I have had a few sellers trying to charge me like 100 USD for something I had shipped a weak earlier for 40 USD. "Oh, but that is handling expenses". Yeah, up yours too, Buddy. It's fair enough people charging 10 or even 20 USD for handling, if it is something big, like a statue. I know how long it takes to pack it safely. But 60 USD is just a joke. Good thing ebay got the shipping chart now.
It's fair enough you don't want the extra work. Didn't know you need that. We have a form but it literally take 30 seconds to fill it out. So, we don't have a problem sending you guys statues.
I guess i don't see why its a problem to sell to some one with 0 feedback. You gotta start some where. If the buyer had only negative feedback, I can understand not selling to them but a new ebay buyer. As long as they pay in a timely manner and have a certified address, I see no problem.
I don't know how many times I get emails asking what it would cost to ship to Brazil, Australia, Canada and so on when it states right there in my auction that I do not ship outside the United States. It's really starting to annoy me.
TodayI had a guy buy something of mine and I looked at his feedback and it was 0, well my auction also states that if you have below 10 feedback rating you need to contact me first or I will cancel your bid. So what's he do, he bids and I cancel it. Then he bids again and wins it AND has an unconfirmed address. My auction also states that you must be confirmed. I don't even want to sell the damn thing to him because he can't take time to read. Do you guys get these kinds of things? I'm just venting cause it's seriously starting to make me mad and I want to go off on one of them lol.
i don't sell overseas anymore because most of the items i sell, have a value of over $250. ebay's rule changes require a signature for an item of that value to be protected under the seller protection plan. after explaining to too many people that they can bid and purchase if they agree to pay for USPS Express Mail International, FedEx or UPS, which have high shipping rates, i gave up. also the 'please declare it a gift' and 'can you put the value as lower on customs forms' requests pour in, you have to explain that insurance on the item can only be placed on the declared value.
BC, you can choose in your auction options to only sell to the US and your auction won't appear in international listings. if an overseas buyer comes to the US ebay and bids, you can cancel and block them from bidding again. same with the zero feedback bidders. my blocked bidders list is getting longer but it works.
i recently sold a HT Predator and two japanese buyers requested if they could BIN. after explaining that they would have to pay for signature delivery, one backed off but the other asked for a quote. of course it was too much and i wound up selling to a guy from new york. worked for me. i will only entertain these bidders if they have an established and mostly positive feedback rating. that way, i'm most likely not dealing with a scammer.
I guess i don't see why its a problem to sell to some one with 0 feedback. You gotta start some where. If the buyer had only negative feedback, I can understand not selling to them but a new ebay buyer. As long as they pay in a timely manner and have a certified address, I see no problem.
depends on what i'm selling. an item under $100, should be no problem. an item over $100...maybe. an item over $200...most likely not and an item over $250...definitely not.
Selling internationally isn’t as much of a problem as it once was.
In the last few months, I’ve dealt with sellers in France, the Netherlands, Canada and Australia. The only added issue for a US seller is filling out customs paperwork and it’s not hard to do –*better still you can download the forms now from the USPS site so you can have everything done before you even get to the post office.
Getting something down to the post office and shipped out is pretty straightforward and it doesn’t take significantly more time than it does to ship to a US buyer.
If there is a caveat and it applies to Domestic and International buyer alike is figuring out shipping charges and the like for buyers who are not serious about following through on a purchase.
how do you get around ebay/paypal requirements to have signature confirmation on items $250 and up to be protected under the seller protection plan? no signature means no proof of delivery. all a dishonest buyer has to do is say they didn't receive it. you'll lose your item and your account will be instantly debited. then YOU have to wait on an insurance claim payment which may be declined. are they willing to pay extra for the only three services that offer signature confirmation, USPS Express, FedEx or UPS?
also, do your international buyers ask you to declare a gift or devalue the item so they don't have to pay tariff or extra duty fees? what do you tell them?
these are my two biggest obstacles when selling overseas. not a cakewalk.
I live in france and purchase very often from us sellers.
As a seller if you want to be 100% safe you need to do usps expresss, fex or ups that is obvious.
There is however a downside with express shipping, you can be sure that your customer gonna need to pay custom (it is like 30% of the price including shipping) you can be sure you will have a pretty angry customer if he is not aware of this.
Usually I go with USPS Priority and I get a free pass 9 times out of 10 but oddball you are right to say that the seller is not completely protected in this case. So there is no secret here, you need to allow that to high rating customers and communicative ones.
Also:
1 Marking a package as gift is a myth, it is completely useless. If you declare a value to your item and you ship Express you are still doomed to pay custom.
2 USPS insurrance is a scam, I have done hundred of purchase and got few broken items I never ever got any refund from USPS. Every time I either had to go through paypal or the seller was nice enough to partial if not full refund me.
But to be honest, it is still quite straightforward and I rarely have any problems.
Quote:
Originally Posted by oddball
how do you get around ebay/paypal requirements to have signature confirmation on items $250 and up to be protected under the seller protection plan? no signature means no proof of delivery. all a dishonest buyer has to do is say they didn't receive it. you'll lose your item and your account will be instantly debited. then YOU have to wait on an insurance claim payment which may be declined. are they willing to pay extra for the only three services that offer signature confirmation, USPS Express, FedEx or UPS?
also, do your international buyers ask you to declare a gift or devalue the item so they don't have to pay tariff or extra duty fees? what do you tell them?
these are my two biggest obstacles when selling overseas. not a cakewalk.
I live in france and purchase very often from us sellers.
As a seller if you want to be 100% safe you need to do usps expresss, fex or ups that is obvious.
There is however a downside with express shipping, you can be sure that your customer gonna need to pay custom (it is like 30% of the price including shipping) you can be sure you will have a pretty angry customer if he is not aware of this.
Usually I go with USPS Priority and I get a free pass 9 times out of 10 but oddball you are right to say that the seller is not completely protected in this case. So there is no secret here, you need to allow that to high rating customers and communicative ones.
Also:
1 Marking a package as gift is a myth, it is completely useless. If you declare a value to your item and you ship Express you are still doomed to pay custom.
2 USPS insurrance is a scam, I have done hundred of purchase and got few broken items I never ever got any refund from USPS. Every time I either had to go through paypal or the seller was nice enough to partial if not full refund me.
But to be honest, it is still quite straightforward and I rarely have any problems.
because of ebay requirements, i don't feel that i need to make concessions to make a sale. the statues and items i sell are very costly and a package shipped overseas goes through many hands to get to the buyer. without tracking and proper declaration, insurance will not cover the item if lost, damaged or stolen. so it's no insult to international buyers if i don't sell there. i've talked to dozens of prospective buyers overseas and not one would pay for a signature delivery method. and i don't blame them, the fees are tremendous. i just got tired of explaining the reason why to prospect after prospect that without a signature upon delivery, i don't qualify for seller protection. i also do not ship to unconfirmed addresses and overseas, most are unconfirmed because ebay's system doesn't allow it to be accurate.
i don't have to take a chance for anyone and ship a different method, i simply won't sell overseas anymore. although this reduces my prospects, it also ensures that i'm going to get a signature for shipping to a domestic address, and i'm covered. i always deliver what's described in my listing and my feedback speaks for itself.
some international buyers take advantage of a favorable ebay system and they spoil it for everyone. i know several people that have been ripped off with no recourse by dishonest international buyers and postal workers. the buyer takes no chance at all, they get reimbursed immediately.
because of ebay requirements, i don't feel that i need to make concessions to make a sale. the statues and items i sell are very costly and a package shipped overseas goes through many hands to get to the buyer. without tracking and proper declaration, insurance will not cover the item if lost, damaged or stolen. so it's no insult to international buyers if i don't sell there. i've talked to dozens of prospective buyers overseas and not one would pay for a signature delivery method. and i don't blame them, the fees are tremendous. i just got tired of explaining the reason why to prospect after prospect that without a signature upon delivery, i don't qualify for seller protection. i also do not ship to unconfirmed addresses and overseas, most are unconfirmed because ebay's system doesn't allow it to be accurate.
i don't have to take a chance for anyone and ship a different method, i simply won't sell overseas anymore. although this reduces my prospects, it also ensures that i'm going to get a signature for shipping to a domestic address, and i'm covered. i always deliver what's described in my listing and my feedback speaks for itself.
some international buyers take advantage of a favorable ebay system and they spoil it for everyone. i know several people that have been ripped off with no recourse by dishonest international buyers and postal workers. the buyer takes no chance at all, they get reimbursed immediately.
that is unfortunately true.. No one can blame you for being to careful.
Too much people taking advantage of the ebay protection system...
I am lucky I was able to build several good relationships with some professional sellers allowing me to continue to take advantage of the € / $ exchange rate.
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